What kind of Technical Support do you provide?

We will answer, help, fix any problems related to your web hosting account. We will provide support for all the services and features that we offer. We do NOT provide technical support for 3rd party software. Kindly see our Support Policy for further details.

Was this answer helpful?

Also Read

Do you support international customers from US/Europe/Africa?

Yes, we offer hosting services to Indonesia and International customers from all the continent...

Do you offer an uptime guarantee?

Yes. We Guarantee 99.9% Uptime for your web sites. Please see our Uptime Guarantee Policy for...

Will I have unlimited access to update my pages?

You have unlimited access via FTP or FrontPage 24-hours a day. As such, you can create and...

What is your connection speed and hardware/software like?

For more information on our data centres please refer to the following page. We make use of...

Do you offer password protected directories?

Yes. Using the powerful web-based control panel you can easily protect any directory without...