Articles

 Email is bounced with an error about DomainKeys or SPF

Problem Description When you receive an error about SPF (and often a link to OpenSPF.org for...

 ERROR: "That domain isn't in my list of allowed rcpthosts" when trying to receive email on all mailboxes

If someone trying to send you email gets this error, simply disable and re-enable all affected...

 I can receive and send email but still get an error about failure to read data

If you receive an error such as the following from Apple Mail: "Attempt To Read Data From Server...

 I cannot receive any mail - it is bounced with an error about an rcpthosts or locals file

If this occurs, please disable and re-enable email for your domain.  Login to cPanel Click on...

 Mail addressed to your Websavers hosted account is bounced with error: Message can't be delivered

Problem DescriptionThose trying to email you are unable to get through and receive a bounce with...

 My email messages are being deleted

This can only happen in one of two ways:   1. You deleted the messages accidentally, 2. You...

 Sending mail to a domain I host is bounced with: "Sorry. Although I'm listed as a best-preference MX or A for that host, it isn't in my control/locals file, so I don't treat it as local. (#5.4.6)"

Problem Description You receive a bounce email stating the following error when attempting to...

 Server error 554 Service unavailable Client host blocked using zen.spamhaus.org

Problem Description You receive an error like: "Server error: '554 5.7.1 Service unavailable;...

 When using an email redirect or forward to an external address, the mail never arrives at the destination

Problem Description This can occur if you're forwarding email from an email address hosted with...

 While using Google Apps, sending email results in a bounce about SPF and that an IP is not allowed to send mail from the domain

This occurs because of Sender Policy Framework (SPF) protection which we have placed on your...

 You receive a bounce email with error 550 Message rejected

Problem Description You receive a bounce similar to the following error:...

 You receive a bounce message that says User unknown in virtual alias table

Problem DescriptionYou receive a bounce message that indicates "User unknown in virtual alias...