Articles

  Do you offer an uptime guarantee?

Yes. We Guarantee 99.9% Uptime for your web sites. Please see our Uptime Guarantee Policy for...

  Will I have unlimited access to update my pages?

You have unlimited access via FTP or FrontPage 24-hours a day. As such, you can create and...

 As I see your hosting solutions can be use for international domain zones. Does it mean that ru-zones are from that list?

We are one of the most client in the world and provide hosting of all the international domains....

 Can I download the MS SQL server database at my end?

In Windows shared hosting, you can take a SQL database backup directly from WebsitePanel / Plesk...

 Can I have Warez, Appz, Serialz and or commercial software on my homepage?

NO! If we find them in your directory or Links to them, your entire account will be subject to...

 Can I host an XXX/adult site?

We do NOT host adult-oriented web sites. Any content or links to XXX/adult sites will lead to...

 Can I monitor my monthly data transfer on control panel?

Yes, it is possible. For most of the plans, this is by default integrated in your control panel....

 Can I resell space within my own account?

This depends on which account you purchased. If you purchased a reseller account, this is...

 Can I transfer existing domain name to Cyberspace servers?

Yes, just be sure to specify that you are requesting a transfer and NOT a new domain. You should...

 Can you help moving my website from another hosting company to Cyberspace Indonesia?

Yes, we will help you for migrating your website from another hosting company to Cyberspace...

 Do you offer 24/7 technical support?

Yes, we offer 24/7 technical support through email and our support ticket system. We also offer...

 Do you offer password protected directories?

Yes. Using the powerful web-based control panel you can easily protect any directory without...

 Do you support international customers from US/Europe/Africa?

Yes, we offer hosting services to Indonesia and International customers from all the continent...

 How soon will my account be setup and ready to use?

Your service will be activated within 1-2 hours upon receipt of your proof of payment. To ensure...

 I am on a Windows 7 machine, can I still sign up for a Windows 2003 or Linux cPanel package?

Yes! It is not a requirement to have the same Operating System as the web hosting server. Your...

 I have seen web hosting cheaper than yours, what is the deal?

Be careful of some providers that claim to give you everything one buck. What they might be doing...

 Is there a minimum time contract/commitment required?

You may choose your terms at sign-up. No contracts are required. You may cancel at anytime, there...

 What happens if I do not like your service?

We are a company that wants to provide our customers with the best possible services at an...

 What happens if I forgot my password, can I phone you?

Under no circumstance will we give out passwords over the phone. Through our extended research we...

 What if my site breaks your Acceptable Usage Policy rules?

Users' sites may be suspended for violations of policy, or if extreme, or second time offenders,...

 What is your connection speed and hardware/software like?

For more information on our data centres please refer to the following page. We make use of...

 What is your policy on "SPAM"?

We do NOT tolerate SPAM, if we find you sending junk mail you will be banned and notified to the...

 What kind of Technical Support do you provide?

We will answer, help, fix any problems related to your web hosting account. We will provide...

 Why don't you offer unlimited bandwidth?

There is no such thing as unlimited bandwidth. Any company that promises you unlimited bandwidth...

 Why should I host my web site with Cyberspace Indonesia?

Hosting Company since 2001  30 Day Money Back Guarantee. 100% Saftisfaction Guaranteed....